Category Archives: Team Harmony

Should you allow the dental team to text in the office?

Posted on by HS We Do That | Category HR, Team Harmony

Does it seem like your employees are constantly texting and/or checking at their phones? Is patient care and service being negatively impacted? Do you longingly remember the days before smartphones? The bad new is: it’s never going to be 1993 … Continue reading

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The One Thing Millennial Employees Really Want… and Aren’t Getting

Posted on by Jen McGuire | Category HR, Team Harmony

Lost in the debate over generational differences is a critical component of successful employee management. While people debate the strengths and weaknesses of Millennials, Baby Boomers, and Gen X’ers, one aspect continues to surface across all generations: Appreciation (and more … Continue reading

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How to Get Patients to Do What’s Best for Them

Posted on by Jen McGuire | Category Marketing, Recare, Team Harmony

How many times have you presented treatment, knowing the patient was not going to accept? How many times have you run behind schedule because a chronically-late patient is once again… late? Would you like patients that show up on time, … Continue reading

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13 Steps to a Healthier Work Environment

Posted on by HS We Do That | Category Team Harmony

BY CATHY JAMESON, PhD Most dental professionals work 40 hours per week—some more, some less.  But, even if you are seeing patients 34-36 hours per week, when you add in administrative, travel, and continuing education time, it is not reasonable to … Continue reading

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Resolutions, Change, and Other Things We all Hate

Posted on by Jen McGuire | Category Marketing, Practice Analysis, Recare, Team Harmony, Total Health

I refuse to make resolutions. When asked about them, I vary my excuses from pretentious “I don’t believe in an arbitrary set time for resolutions”, to childish “Resolutions are stupid”, but really it comes down to the fact that I … Continue reading

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Why Complimenting Your Team Matters

Posted on by Jim Philhower | Category HR, Team Harmony

Recently I was reading a collection of responses from dental assistants who had been asked to share the best and worst things a dentist had ever said to them. The list of best things is wonderful to read, filled with … Continue reading

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One Dental Team, One Voice

Posted on by Jim Philhower | Category HR, Team Harmony

Recently I was speaking to a dentist whose hygienist had challenged his diagnosis of a patient behind his back to another team member. The dentist was angry and hurt to discover his team was questioning the way he practiced dentistry. … Continue reading

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Dental Team Dysfunction

Posted on by Jim Philhower | Category Team Harmony

Does your team overreact to criticism?  Constantly complain about each other? Refuse to work cohesively as a group? Consistently exclude one team member? Hopefully your answer is not “all of the above”! However, if it is, you can be sure … Continue reading

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