Tag Archives: office manager

61% of Dentists are Marketing Experts!

Posted on by Jen McGuire | Category Marketing

According to a recent Dentaltown poll, 61% of dentists plan all the marketing for their practice themselves, 29% use Angie’s List or a third party, and the remaining 10% delegate this task to the office manager. I had no idea … Continue reading

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The Secret to Confirming More Appointments

Posted on by Jen McGuire | Category Marketing

As a dental office, you know that confirming appointments with your patients is a must. If you don’t set up appointments, or hear back from customers with confirmations, you not only lose control of your daily schedule, you also could lose … Continue reading

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Should you allow the dental team to text in the office?

Posted on by HS We Do That | Category HR, Team Harmony

Does it seem like your employees are constantly texting and/or checking at their phones? Is patient care and service being negatively impacted? Do you longingly remember the days before smartphones? The bad new is: it’s never going to be 1993 … Continue reading

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How much should you pay for dental consulting?

Posted on by Jen McGuire | Category Practice Management

What costs more: practice management consulting or a new car? That depends on the consultant and whether your taste in cars is more Tesla or Toyota. Chances are they’re in roughly the same ballpark. While it might seem crazy to … Continue reading

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How can dentists compare PPO plans?

Posted on by HS We Do That | Category Coding and Insurance

For many dentists, more than 50% of their practice revenue is generated through Preferred Provider Organization (PPO) plans. Thus, it is important to compare PPO plans prior to enrollment as well as periodically after enrollment to ensure practice profitability. As … Continue reading

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Will I lose patients if I drop a PPO plan?

Posted on by HS We Do That | Category Coding and Insurance

While many dentists are extremely frustrated with the low reimbursements they receive from Preferred Provider Organizations (PPOs), they are reluctant to drop a PPO plan for fear of losing current patients who are covered by the plan. While there is … Continue reading

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3 Questions to Check Your Dental Coding Skills

Posted on by Jen McGuire | Category Coding and Insurance

Coding correctly is critical for maximizing reimbursement, increasing cash flow, and minimizing any coding errors that could result in fines or worse. We consistently find $20,000 to $30,000 in coding errors during our practice analysis process. Test your coding knowledge … Continue reading

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Dental Team Dysfunction

Posted on by Jim Philhower | Category Team Harmony

Does your team overreact to criticism?  Constantly complain about each other? Refuse to work cohesively as a group? Consistently exclude one team member? Hopefully your answer is not “all of the above”! However, if it is, you can be sure … Continue reading

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